Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed in the USA will ship out within 1-2 business days and may take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
YES! We are proud to be one of the first Luxury Skincare companies to offer refills since 2019. Go to the "Order Refills" tab and you can get a reusable Silicone bottle shipped to you so you can refill at home.
We will also be offering bigger discounts soon if you choose to ship your Refills in a Biodegradable Sugarcane tube instead of the silicone bottle. So stay tuned!
We Guarantee that we NEVER test on Animals and neither do our labs or suppliers. We are very proud to be Leaping Bunny Certified Cruelty-Free and we do not sell our products to Countries that require any animal testing. Animals are our friends and we would never hurt animals in the name of "Beauty."
All of our products are Paraben free, Gluten Free, Dye free, Phthalates free and made with all Natural and Non-Toxic ingredients. Only one product contains Organic Honey, and the rest of our line is vegan. Most of our ingredients are also Organic.
We pride ourselves on being a Clean Beauty brand and we strive to be as natural as possible.
That means we have No Parabens, No Dyes, Gluten-Free, No Phthalates or Artificial Fragrances, and No Sulfates in our formulas. We do use preservatives in a few of our formulas to keep bacteria and mold from developing.
Our company is based in Santa Barbara, California. All of our Skincare is made in the USA with Labs that have attested to be Cruelty-free and source their ingredients from cruelty-free labs also.
Our packaging is sourced from manufacturers in the USA and Italy.
Since we are a small company, we can not offer free samples at this time. Sorry. However, we have a Free Gift of a Mini Mask with every purchase. We also created our reasonably priced "Mini Size sets" to allow you to try out our products before purchasing the larger sizes.
Thanks for understanding and supporting Small, Women-owned businesses!
We stand 100% behind the quality and effectiveness of all our products, and we always aim to make sure our customers love our products. If you are not completely satisfied with your products, we’re happy to issue a credit within 30 days of when you received the item. Just email us directly, and we’ll take you through the process.
Due to COVID, we cannot accept items back unless it was the incorrect item and it is unopened and unused. Just contact us via email at email@example.com with subject "Need Exchange".
Our founder, Erin, has very sensitive skin and suffered from Cystic Acne for years. So she made sure that our products are great for all skin types, including Sensitive Skin, Acne Prone and Rosacea prone. However, if you are unsure if a product might be too strong for your skin, we always recommend doing a test spot and using it for less than the recommended time the first few times you use the product. We also created our Mini Size sets so you can easily try out a product first before buying the Full size.
Our Blueberry Coco Charcoal Mask contains powerful Bentonite and Kaolin Clays, which if left on too long (over 12 minutes on whole face is not recommended), may irritate sensitive skin. We recommend you leave it on for only 5-7 minutes and only use 1 to 2 times per week if you have highly sensitive skin and also follow with moisturizer. For sensitive skin, if the Charcoal Mask is left on for longer than 10 minutes, you may notice your face is flushed after washing it off because the Clays and Charcoal increase blood circulation to the face in order to assist with getting rid of impurities trapped in the pores. The Flushed redness will go away within about 10 minutes of washing off the mask. If your skin is highly irritated, discontinue using for a few days or stop using.
If you have very dry skin on certain areas, try using it only on the oily or problem areas, such as the T-Zone.
The Charcoal mask is also very good as just an acne spot treatment. Apply it to only the acne spot and you can leave it on for a few hours. The Pimple will dry up faster and you will see a far better healing time.
You can contact us through our contact page! We are happy to assist you.